5-Minute Grace Period
Our classes start on time! We keep organized by respecting the schedule and want to make sure to preserve the vibe once the music starts bumping. If you're running late, we allow a strict 5-minute grace period to check-in. Arrivals past our grace period will not be allowed entry and may be susceptible to our "no show" penalty. Plan in advance to arrive early and ensure your workout!
Please be mindful of our strict late comer's policy:
• New Riders: Due to safety reasons we cannot permit you to enter the class once the doors have closed.
• Returning Riders: We have a 3 minute grace period. For your safety and the consideration of other riders we cannot permit you to come in after 3 minutes.
*Instructors and class themes are subject to change without notice. Please visit Ameanspinn class schedule for updates.
Ameanspinn accepts Mastercard, Visa, American Express. We do not except cash at this time. We are not responsible for any bank overdraft fees.
All classes must be prepaid.
CAN I PURCHASE A GROUPON/LIVING SOCIAL FOR A SECOND TIME USE FOR YOUR STUDIO, OR CAN A FRIEND RE-PURCHASE FOR ME AGAIN?
No, they are ONE per customer, Fine Print has a limit of 1 Groupon total. Since you already purchased one before, this means you will not be able to purchase additional Groupons for yourself or as a gift. If you already used a Groupon in our studio for cycling, a friend Cannot re-purchase another Groupon for you to use a second, third, or forth time around after using Your first Groupon within our studio. We appreciate you understanding that we can't make exceptions to this policy.
*All sales are final. Classes are non-refundable, exchangeable or transferable.
Socks are recommended for all classes.*
FEES AND LATE CANCEL FEES
Out of courtesy towards our riders and instructors, if you cannot attend your scheduled class, you must cancel at least 4 hours ahead of the class time. Unlimited package holders who cancel pass the 4 hour window before class will be subject to a $15 late-cancel fee. Unlimited and regular package holders who do not show up to class will be subject to a $22 no-show fee. If you are not an Unlimited package holder and late cancel, you will lose the class that held your reservation. Please be mindful of canceling on time. We will admit Riders inside of the cycling studio up to 5 mins after class begins, anytime after the 5 min grace period, the Cycling Studio doors will be closed. This is both a safety & courtesy issue for our Riders. The room is dark & bikes are in close proximity to one another, we need for everyone to arrive on time.
The no-show and late cancel fees apply to ALL packages equally, regardless of unlimited status or special package pricing.
HOW TO SIGN-UP FOR CLASSES
Click “Book A Class/Buy Now” tab above.
Click on “New Users: Sign up!”.
Click on “ONLINE STORE” tab.
Select the desired package.
WHAT IF I NEED TO CANCEL
No problem! We have a 4 –hour cancellation policy. That means you can cancel up to 4 hours before
class start time and the class will be credited back to your account for future use.
Canceled classes cannot be switched within the 4-hour window, however you may show up as a walk-in for
another class that same day and if a spot is available, it’s yours! If You have a Groupon please call 2 Hours before your desired class in order to connect your Voucher.
If you need to cancel a reservation, log into My Info, click My Schedule and click Cancel next to the class time. If you have trouble cancelling or have any questions, call your the studio.
Unless otherwise stated in writing, the membership fees will recur monthly until cancelled by the member in accordance with our cancellation policy (see above). The monthly fees will be charged automatically and approximately on the same day of the month that the original purchase was made.
Students receive a 10% discount! Must be purchased at the studio with a proof of ID. (Excluding Teen Spin)
No membership fees! No initiation fees! Click HERE to register for your first ride! At Ameanspinn, we don't lock you into continuing, long-term contracts with a down payment or monthly dues. Rather, we give you the freedom to design your own fitness plan.
All sales are final.
You may pay online with Visa, MasterCard, and American Express. In the studio, you may pay Visa, MasterCard, and American Express. We do not accept cash or checks at this time.
*Unlimited Monthly: Terms and conditions apply. Valid credit card required for recurrent payment.
Please be mindful of our strict late comer's policy:
• New Students: Due to safety reasons we cannot permit you to enter the class once the doors have closed passed the 5 minute grace period. All NEW RIDERS MUST ARRIVE 10-15min EARLY FOR BIKE SET-UP, NEW RIDERS WILL NOT BE ABLE TO ENTER STUDIO IF LATE DUE TO PROFILE SET UP, BIKE SET UP, & SIGNAGE OF WAIVER.
• Returning Students: We have a 5 minute grace period. For your safety and the consideration of other riders we cannot permit you to come in after 5 minutes.
FOR STUDENTS RUNNING LATE: We understand, so we ask that you call the studio to let us know that you are on the way. The front desk will hold your reservation up to 5 extra minutes. If you do not call to let us know you are on your way, in fairness to our riders, bikes will be released 2 minutes before class begins. Riders who are more than 5 minutes late will not be admitted into class as it is too disruptive.
FOR STUDENTS LEAVING EARLY: If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time, we ask that you choose a spot that won't be distracting once you exit the studio room.
LOW ATTENDANCE CANCELLATION:
All classes with less than 3 attendees will be cancelled and the student will be notified 1-2 hours prior to class by text & email. You will receive an email notification, and will not lose credit or a class pass. Late cancelations and No Shows are beyond our control we urge everyone to select your class of your desire and commit to it, our instructors love coaching their classes and cannot come out to classes less than 3 participants.
CLASS SERIES RETURNS: All class series sales are final, no refunds for cash or credit will be provided after the purchase of a series. If you feel you will not be able to complete a package, you may want to choose one of the smaller packages.
MERCHANDISE RETURNS: All merchandise sales are final. Refunds for merchandise will only be provided in the form of a store credit or exchange in the case of a fault of the staff. No refunds for cash.
All prices and packages are subject to change anytime without notice.
A 14 day cancellation notice is required in order to cancel all Ameanspinn recurring auto-payment series. The notice must be submitted in our studio at the front desk or email firstname.lastname@example.org. Not in a text nor phone call. No recurring auto-payment series can be cancelled until after their specified minimum commitment has been met.
VIP Status Includes:
- Ability to reserve First
- A spot at the top of the wait-list
- One free small water per month
- 10% discount on all apparel
- body sculpt classes
- 5 free guests per year
- 1 free session at MADD Fitness ( must show Ameanspinn card)
- 20% off European Wax Downtown Silver Spring
Refer a Friend Customer Rewards
- VIP & Flex Members Referral Rewards - members can get up to 25% off following months bill when referring friends who have purchased a class pack of $50 or more
- Refer your friends to sign up for the newsletters or download the mobile app to win referral points and prizes.
MEMBERSHIP CANCELLATION POLICY
VIP 3 automatic payments & Flex Members 6 automatic payments. Each member must complete the minimum of 3-6 consecutive automatic payments. Thereafter, your membership will continue to automatically renew on a month-to-month basis.
Notify Ameanspinn of your intent to cancel your membership once you meet your obligations, before your next automatic payment as membership cancellations are based on your billing date.
All Ameanspinn memberships may be cancelled with 30 days’ written notice after the required commitment.
PAYMENTSUnless otherwise stated in writing, the membership fees will recur monthly until cancelled by the member in accordance with our cancellation policy (see above). The monthly fees will be charged automatically and approximately on the same day of the month that the original purchase was made.
Premature membership cancellations incur a lump-sum early termination fee equal to the value of the 3-6 minimum automatic payments that remain.
Ameanspinn makes exceptions for the following circumstances: Pregnancy, Military leave or surgery. Sufficient proof is necessary.
DAILY CANCELLATION POLICY:
You may cancel your reservation and not be charged up to 4-hours prior to start of class. If you do not call and cancel 4 hours prior to class start time you will be charged for the class. You cannot call in to cancel class pass the 4 hour window, you must cancel online so that it reflects a late cancelation. We will hold reservations until the scheduled class begins.
Please arrive on time, and do not enter the Cycling room more then 5 minutes after it has started. (It disrupts the class). If you do not arrive on time for any class your spot will be open to those people eager to take your place and who have signed up for the waiting list. Some classes are in hot demand! We understand traffic impedes punctuality but if you are running late please consider that you should call to verify that you may still have a place if you are late.
No one will be permitted into the AMEANSPINN Indoor Cycling room 5 minutes after the class begins. No exceptions.
Please leave your glass bottles at home. Shattered glass all over a spin room floor is never a good thing nor is it safe…
*No gum chewing* within the cycling studio. We want all of our Riders as safe as possible and comply with all of our policies. Also please leave ALL personal items; wallet, purse, chap stick, cell phone, etc outside of the Cycle Room. We have cubbies to store your personal things. PLEASE PLACE ALL ITEMS INSIDE OF CUBBIES, NOT LEFT IN LOBBY FLOORS OR LOUNGING AREA. THIS GOES FOR SHOES AS WELL, THE LOBBY IS FOR OTHERS TO WAIT AND BE SEATED NOT TO SIT AROUND OTHERS PERSONAL ITEMS IN THE WAY.
THANK YOU FOR YOUR COOPERATION.
No refunds, extensions or transfers of class packages. No exceptions.
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