RESERVATIONS MAY BE CANCELLED WITHOUT PENALTY BY UP TO 8 HOURS PRIOR TO THE SCHEDULED CLASS TIME BY LOGGING INTO YOUR PROFILE ONLINE.
Ameanspinn Policy: Please show up 15 minutes before your class begins. Your bike/mat will be released at the class start time if you do not show. If you are running late and you call the studio, we will hold your bike/mat up to 5 minutes into the class start time. If your reservation is cancelled 8 hours before the class start time, the ride or class will be credited back to your account to use for another class. Unfortunately, if cancellation is not received 8 hours before the class start time, we will not be able to credit the ride back to your account. If you have an unlimited package, you will be charged $15 for a late cancel. All Now shows will be accessed with a $22 no show fee. We appreciate you understanding that we can't make exceptions to this policy. The no show and late cancel fees apply to ALL packages equally regardless of unlimited status or special package pricing. NOTE: All Groupon holders with Late cancelations will be charged a $15 late cancelation fee and or a $22 No Show fee.
If you book multiple classes, or wait list multiple classes, you are solely responsible for cancelling your classes within the bounds of the cancellation policy. Ameanspinn staff cannot be held responsible for accidental bookings by clients or double bookings or double wait listed classes made by clients. Late cancel and no show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.
VIP AUTOMATIC RENEWAL: Ameanspinn will automatically renew VIP memberships on the date the membership expires. VIP memberships act as an agreement and contract for payment. Renewals will be billed at the original purchase price per month as of the date of your enrollment. Your membership will continue to renew automatically until it is cancelled.
TERMINATION OF CONTRACT: In order to terminate the monthly contract with Ameanspinn, VIP and recurring members are required to provide 30 days notice in writing, it must be 30 days from the scheduled autopay, to early cancel or end membership services. You may cancel your membership in writing by sending an email to email@example.com. Upon 30 day notification of intent to cancel, member agrees to be automatically billed for any outstanding account balance in relation to the monthly membership and/or package. There is a penalty to terminate contracts early, this penalty is equal to one month’s membership fee.
SUSPENSION OF CONTRACT: Ameanspinn permits the suspension of the contract under certain circumstances upon advance written notice. Hold requests require 14 days advanced notice. Minimum of two holds per calendar year. Holds are for one billing cycle, after which your membership will automatically renew on the same schedule. If you are canceling or holding due to pregnancy or a medically documented exception, please let us know for special considerations. There is a maximum suspension time of 60 days with a $25 freeze fee per freezing month. At the end of the suspension, the membership will automatically reactivate.
LATE POLICY: Please arrive at least five minutes before the scheduled start time. If you are not in class at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the wait list and charge a now show fee of $22 . If you are running late, we ask that you call the studio to let us know you are on the way. We will hold your bike for up to 5 minutes after class begins. Riders who are more than 5 minutes late will not be admitted into class. For safety reasons, new riders will not be admitted into class after the class start time.
SCHEDULE: We reserve the right to modify our schedule at any time, for any reason and without warning. Enrollment Requirement: We reserve the right to cancel classes with low enrollment any class less than 3 participants classes will be canceled. We encourage all students to book early and stay committed. Student's will be notified by email and you will not be charged.
FOR DROP-IN'S AND COMMUNITY MEMBERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation for up to 10 minutes after class begins, though we cannot guarantee you will be given the bike you signed up for in Ameanspinn classes. Drop-in's and community members who are more than 10 minutes late will not be admitted into class as it is too disruptive.
Inclement Weather Guildlines Ameanspinn Studios will follow Montgomery County school inclement weather policy. If schools are 1 hour late, we will cancel the 6:00 AM classes. If school is 2 hours late, all morning classes will be cancelled except the 12:00 PM. If we have an afternoon snow storm, we will inform instructors and customers regarding cancellations by 3:00pm. Announcements about openings, delays or closure will be done via phone to those registered for class, an email to the community, and on social media.
CHECK-IN: Studio doors open 30 minutes prior to the scheduled class time. We’re happy to accommodate you, especially if you’re new to the area. We have a 5 minute cutoff on check-in for class. If you're not present 5 minutes before the ride is scheduled to start, your bike may be given to a waitlisted rider. We also can no longer permit riders to check-in for class after the start time in order to keep all of the day's classes running on schedule.
All series sales are final, no refunds for cash or credit will be provided after the purchase of a series. If you choose not to continue your Ameanspinn series, you are not eligible for a refund. If you feel you will not be able to complete a package, you may want to choose one of the smaller packages.