Cancellation Policy

RESERVATIONS MAY BE CANCELLED WITHOUT PENALTY BY UP TO 8 HOURS PRIOR TO THE SCHEDULED CLASS TIME BY LOGGING INTO YOUR PROFILE ONLINE.

Late/no-show policy: Bikes will be given up at the start of each class. Your reservation must be cancelled at least 8 hours before the class starts, otherwise, the class will be deducted from your account if you hold a multiple ride pass; $15 late cancel will be applied to any monthly pass holders. (credit card must be on file) Every effort will be made to accommodate all clients.

If cancellation is not received 8 hours before the class start time, and you do not show up, we will charge a $22 no-show fee to ensure that every member has opportunities to take the classes they want. This policy applies to Groupon users as well as Classpass users & all other package holders regardless of unlimited status or special pricing.

We appreciate you understanding that we can't make exceptions to this policy.

ALL MEMBERSHIPS AUTOMATIC RENEWALS:


Ameanspinn will automatically renew Contract memberships on the date the membership expires. VIP/ memberships act as an agreement and contract for payment. Renewals will be billed at the original purchase price per month as of the date of your enrollment. Your membership will continue to renew automatically until it is cancelled.


TERMINATION OF CONTRACT: 

In order to terminate the monthly contract with Ameanspinn, you must notify Ameanspinn via email of your intent to cancel your membership within 30 days before your next automatic payment as membership cancellations are based on your billing date. Premature membership cancellations incur a lump-sum early termination fee equal to the value of the 6 minimum automatic payments that remain.   Upon 30 day notification of intent to cancel, member agrees to be automatically billed for any outstanding account balance in relation to the monthly membership and/or package. 


SUSPENSION OF CONTRACT: 

Ameanspinn permits the suspension of the contract under certain circumstances upon advance written notice. There is a maximum suspension time of 60 days. At the end of the suspension, the membership will automatically reactivate.

LATE POLICY:

Please arrive at least five minutes before the scheduled start time. If you are not in class at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the wait list. If you are running late, we ask that you call the studio to let us know you are on the way. We will hold your bike for up to 5 minutes prior to class beginning. Riders/Students who are more than 5 minutes late will not be admitted into class. For safety reasons, new riders will not be admitted into class after the class start time.